Privacy Policy

At Plus 1, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our platform, use our services, or interact with us. By accessing or using our platform, including any services, features, and content offered through www.plus1football.comĀ and/or the Plus 1 Football mobile application (together referred to hereinafter the "Platform"), you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information when you use our platform:

  • Personal Information

    When you register or create an account, we may collect personal details such as:

    • Name
    • Email Address
    • Phone Number
    • Date of Birth
    • Gender
    • Picture
  • Game Related Information

    If you participate in or organise games, we may collect:

    • Event registration details (e.g., preferences, participation status, event location)
    • Payment details (for paid events, payments processed via third-party payment providers)
  • Usage Data

    We may collect information about how you interact with our platform, such as:

    • Pages Visited
    • Features Used
    • Device information (e.g., device type, browser type, IP address)
    • Location data (for location-based features, such as finding nearby games)

How We Use Your Information

We use the information we collect to provide, improve, and personalise our services, including:

  • Creating and managing your account
  • Facilitating event registration and participation
  • Communicating with you regarding events, updates, and promotions
  • Processing payments for event bookings or purchases
  • Personalising your experience on the platform
  • Conducting analysis to improve the functionality and user experience of the platform
  • Ensuring compliance with our terms of service and legal obligations

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With third-party service providers who assist us in operating the platform (e.g., payment processors, communication services, hosting providers).
  • With other users when you participate in public games or communicate within our platform (e.g., your game participation details or profile information may be visible to other users in the context of specific games).
  • For legal reasons if required by law or in response to legal processes (e.g., subpoenas, court orders) to protect our rights, property, and safety.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. If you close your account, we may retain certain information for a reasonable period in accordance with our retention policies.

Data Security

We use appropriate physical, technical, and administrative measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
  • Opt-out of Communications: You can opt out of promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
  • Withdraw Consent: If we are processing your data based on your consent, you can withdraw consent at any time.

To exercise any of these rights, please contact us at support@plus1football.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, understand how you interact with our site, and improve our services. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our platform is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify you of any significant changes by posting the updated policy on this page and updating the "Effective Date" at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@plus1football.com
  • Phone: +974 55066342
  • Address: Office No. 1, Floor No. 9 QFC Tower 1, Doha, Qatar